Terms and Conditions
Welcome to Ventura Learning Technologies LLP! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making any purchase or using our services.
Product Description
We offer premium Articulate Storyline templates designed for e-learning development. All products are digital downloads and are available immediately after purchase.
Usage Rights
Purchasing a product from Ventura Learning Technologies LLP grants you a non-exclusive, non-transferable license to use the templates for your personal or commercial projects. You are not permitted to resell, redistribute, or sublicense the templates.
Payment
All transactions are processed securely through approved Payment Gateway, and payments are made in respective Currency. Prices are subject to change without notice.
Account Responsibilitie
By creating an account with us, you are responsible for maintaining the confidentiality of your login details and account activities. If you suspect any unauthorized use of your account, please contact us immediately.
Limitation of Liability
Ventura Learning Technologies LLP will not be held responsible for any damages or losses resulting from the use or inability to use the templates, including but not limited to loss of data, income, or profit.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the Constitution of India, without regard to its conflict of law principles.
Changes to Terms
We reserve the right to update or change our terms and conditions at any time. All changes will be posted on this page, and your continued use of the website indicates your acceptance of these changes.
Refund
At Ventura Learning Technologies LLP, we strive to ensure your satisfaction with our products. Since all products are digital downloads, we cannot offer refunds once a purchase has been made.
Eligibility for Refunds
Refunds will only be considered if the product is defective or if there was a technical issue preventing access to the templates that we cannot resolve. If you believe you are eligible for a refund, please contact our support team within 7 days of purchase.
Refund Process
To request a refund, please email us at [email protected] with:
Your order number
A detailed description of the issue
We will review your request and, if applicable, process your refund within 15 business days.
Cancellation
Due to the nature of digital products, all sales are final once the purchase is completed. However, if you encounter technical issues preventing access to your download, please contact our support team within 7 days of your purchase, and we will do our best to resolve the issue.
How to Cancel
If you wish to cancel an order or subscription, please contact us immediately at [email protected]. Cancellation is only possible before the product is downloaded.
Shipping and Delivery
As our products are digital downloads, there are no physical shipping charges or delivery timeframes.
Delivery Method
After your purchase is completed, you will receive an email containing a download link to access your Articulate Storyline templates. You can download the templates immediately after payment confirmation.
Download Limits
You may download the product up to 3 times within 7 days after the purchase. If you encounter any issues accessing your download, please contact us, and we will assist you.
Delivery Issues
If you do not receive your download link or encounter any issues, please check your spam/junk folder first. If the link is still missing, please reach out to us at [email protected], and we will promptly resend it.